Cashless Catering System


1 May 2018

Dear Parent/Carer

Re: Cashless Catering System

We are pleased to announce that Tollbar Academy is installing a cashless catering system in June 2018. The new system will allow us to continue with the development of the school meal service, and will provide us with a more efficient, faster and ultimately better quality of service.

This system incorporates the latest technology and eliminates the need for pupils to carry cash throughout the day. It is also biometric (see FAQ's) so there is no need for pupils to carry a card as the system will recognise the thumb of your child at the revaluation pay points and at the tills.

We will commence operating the system on Monday 2 July 2018 and, as such, no cash will be accepted at the till points after this date.

All students and staff will be given training on how to use the system.

Any amount of money can be paid into a pupil's account, and any money spent on food and drink will be deducted on a daily basis.

We have two payment options available to you—online payments and coin and note payments at the revaluation pay-points. Links to payment systems will be provided on the Academy website and in the MyEd Parental App before the system is launched. All payment options are explained within the FAQ's attached.

A daily 'spend limit' of £5 with a £2.50 buffer will be programmed into the system. This can be increased or decreased for an individual student by making a written request to Aspens Meal Service. Aspens Meal Service can be contacted by telephone via the Academy or by e-mail (

As per current legislation we will be operating an 'Opt In' policy and therefore require you to complete the attached form and return it to the Academy no later than Friday 11 May 2018 in order for the scanning to commence on Tuesday 26 June 2018.

If you choose not to have your child registered on the Biometric System a 4 digit PIN code will be allocated. Please note that PIN codes do not have the same level of security and it will be your child's responsibility to remember the code and keep it secure at all times.

The attached information should answer any questions you may have but if this is not the case please contact your child's Head of House at the Academy.

We are introducing an online payment system in partnership with the Cashless Catering Solution. We will send out details on how to set up your online payment account in the next few weeks.

Yours faithfully

Mr S E Moon

Enc. Consent Form

Enc. Parent's Information Pack

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Tollbar Academy Principal

Caroline L Yates
BA (Hons).

Tollbar MAT Chief Executive

David J Hampson